Privacy Policy

. Scope of Application
This policy applies to all interactions on the Platform (website, app, mini-programs, etc.), including registration, transactions, and customer service inquiries.
If your employees use the Platform on behalf of your enterprise, their personal information processing is also governed by this policy.
2. Types of Information Collected
We may collect the following information to deliver services and fulfill contractual obligations:
A. Business Information

Enterprise name, business license, tax registration number, bank account details, and contact address.
B. Personal Information (Authorized Employees)

Name, job title, phone number, email, login credentials, and device information (e.g., IP address, browser type).
C. Transaction and Behavioral Data

Order history, product browsing records, payment details, customer service communications, and device operation logs.
3. Purposes of Information Use
Fulfilling Contracts: Processing orders, payments, logistics, and after-sales services.
Account Management: Identity verification, account security maintenance, and password resets.
Service Optimization: Analyzing user behavior to improve Platform functionality, interface design, and product recommendations.
Compliance and Security: Preventing fraud, cyberattacks, and complying with legal obligations.
4. Information Sharing and Disclosure
We share your information only under the following circumstances:

Third-Party Service Providers: Sharing necessary data with logistics companies, payment processors, and cloud service providers to complete transactions.
Legal Requirements: Disclosing information as mandated by judicial or regulatory authorities.
Enterprise Authorization: Sharing with designated partners upon your enterprise’s explicit consent.
Mergers or Bankruptcy: User information may be transferred as part of Platform assets.
5. Information Security Measures
We implement reasonable technical and administrative safeguards, including but not limited to:

Encrypted transmission (e.g., SSL technology) and anonymized storage of sensitive data.
Restricted internal access to data and confidentiality agreements for staff.
Regular security audits and vulnerability remediation.
Data breach response protocols.
6. Data Retention Period
Information is retained per legal requirements or business needs. Excess data will be anonymized or deleted.
After enterprise account closure, relevant information will be retained [for 6 months after the expiration of the statute of limitations for transaction disputes].
7. Your Rights
Access and Correction: View or modify personal information via your account.
Deletion Request: Submit a request to delete non-essential data (where legally permitted).
Withdraw Consent: Disable non-essential permissions in settings (may affect Platform features).
Complaints: Contact customer service or regulators if you dispute our data practices.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to recognize devices and track preferences. You may disable cookies via browser settings.
We will not use cookies to collect non-essential information without authorization.
9. Policy Updates
This policy may be updated due to operational or legal changes. Updates will be notified via Platform announcements, email, or SMS.
Continued use of the Platform constitutes acceptance of the revised policy.
10. Contact Us
For questions about this policy or data processing, contact:

Privacy Officer Email: Allen@cnzowor.com
Customer Service Hotline: +86 1660-2120-997
Mailing Address: No. 51 Zhengxue Road, Yangpu District, Shanghai, China